One store is already grabbing shoppers’ attention – a whopping great hangar-style branch of the US electrical chain Best Buy, which opened its doors at the end of October. It is one of 200 such outlets planned
Retail Customer Service – Cisco Solution With Radianta
November 26, 2009 By 2 Comments
Connecting your brand to your customers has never been more important – or challenging. Fortunately, it is also much easier to accomplish with an integrated approach to delivering retail initiatives and applications. A Connected Retail strategy allows you to use the strength of the network to connect your brands to today’s consumers. It can help [...]
Tackling Abusive Customers: Customer Service Training : Personal Attacks In Retail Sales
October 2, 2009 By 9 Comments
Personal attacks which include profanity, abusive language and any other verbal or physical attack on you personally as a retail store staff should not be acceptable. View the short video below and learn how to deal with it. Personal verbal attacks in store or on telephone happen quite often in retail with an irate customer [...]
What Psychological Explanation Is Their For Abuse To Retail Service Clerks?
September 27, 2009 By 8 Comments
What psychologically; alcohol, drug, spouse abuse, etc., tacitly says that it is okay to vent one’s spleen to a retail service clerk about their HORRIBLE shopping experience. How I have mistreated them when bent over to provide the most unique customer service experience. Then, certain customers habitually come back and come back.
Retail Service: Considering the Cost of a POS – Point Of Sale – System
September 26, 2009 By 1 Comment
While Point of Sale systems are not new–large chains have been using them for more than 20 years–what is new is the price. POS inventory systems are typically sold as modules and can cost anywhere from $3000 to $6000 per station, for the software, scanners, printers, installation, training, and support, plus costs for integrating into [...]
What Is The Average Pay For Retail/food Service Employees?
September 20, 2009 By 5 Comments
I’m just curious what the average hourly pay is for retail and food service employees. I work at Panera and make $7.50 per hour. Anyone out there who works a similar job who wouldn’t mind telling how much they make?
Can Retail Service Providers Refuse Services To Paying Convicted Felons?
September 15, 2009 By 5 Comments
Can a retail service provider, like a photographer or a self-storage facility, refuse to allow convicted felons access to their services? Is an application questionnaire illegal/unconstitutional if it asks the felon question before they accept any payment or make a contract?
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