Despite the one-day tube strike which saw almost all London Underground tubelines disrupted, enough shoppers had found their way to London’s West End by early afternoon today for retailers to say a silent prayer
Marks & Spencer Chief Says Consumers Will Cope With Public Spending Cuts
October 28, 2010 By Leave a Comment
Marks & Spencer chairman Sir Stuart Rose today predicted that consumer spending would not falter as a result of government spending cuts which were “fair to everybody”. Speaking at a retail
Shock Fall In UK Retail Sales Adds To Fears Of Double-Dip Recession
September 21, 2010 By Leave a Comment
Fears that Britain is heading for double-dip recession were heightened today after official figures showed high street spending fell last month for the first time since the turn of the year. Amid signs that…
Top 30 North American grocers to generate $209B in private-label sales by 2014
September 15, 2010 By Leave a Comment
A report released late Tuesday by Planet Retail found that private-label sales at the Top 30 grocers are set to increase 40% to $209 billion by 2014, accounting for…
Consumer caution prompts only small rise in high-street spending and big drop in new car sales
September 7, 2010 By Leave a Comment
There was fresh evidence yesterday that anxiety about looming job cuts and tax rises was making consumers wary of overstretching themselves, with official figures for August showing a conservative pick-up in trade…
John Lewis profits bounce back as store defies gloom
September 6, 2010 By Leave a Comment
Profits at the John Lewis department store chain have bounced back to pre-recession levels, defying the economic gloom and concerns that spending cuts will pitch the economy back into recession. The store chain’s half-year results…
Future Group, Hypercity, Spencers, Shoppers Stop happy with annual sales: Retailers
September 3, 2010 By Leave a Comment
The trend of annual sales of large retailers, including the Future Group, Shoppers Stop and Spencer’s Retail, has set in. Interestingly, these sales contribute 20-40% to the overall revenues of these companies, along with…
UK is a hotbed of IT retail sales jobs
November 25, 2009 By Leave a Comment
Jobs in IT retail sales can offer great pay and rapid career progression. What’s more, there’s plenty of choice… 1. The industry – The UK is the most successful location in Europe for attracting IT companies. Over a million people are employed in computer-related fields and IT sales jobs in the UK, with more than [...]
Retail Hell: How I Sold My Soul to the Store – Confessions of a Tortured Sales Associate
October 26, 2009 By Leave a Comment
“I think you left these behind,” I said, handing them to her. This happens all the time when women try to return bags they’ve used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top tr
Tackling Abusive Customers: Customer Service Training : Personal Attacks In Retail Sales
October 2, 2009 By 9 Comments
Personal attacks which include profanity, abusive language and any other verbal or physical attack on you personally as a retail store staff should not be acceptable. View the short video below and learn how to deal with it. Personal verbal attacks in store or on telephone happen quite often in retail with an irate customer [...]
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