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	<title>Retail Guru &#187; retail uk</title>
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		<title>David Beckham Promotes H&amp;M underwear collection</title>
		<link>http://retail-guru.com/david-beckham-joins-hm-high-street-revolution-with-underwear-collection/</link>
		<comments>http://retail-guru.com/david-beckham-joins-hm-high-street-revolution-with-underwear-collection/#comments</comments>
		<pubDate>Mon, 06 Feb 2012 11:09:25 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
				<category><![CDATA[Global Retail]]></category>
		<category><![CDATA[david beckham]]></category>
		<category><![CDATA[H&M]]></category>
		<category><![CDATA[Retail News]]></category>
		<category><![CDATA[retail uk]]></category>
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		<guid isPermaLink="false">http://www.guardian.co.uk/fashion/2012/feb/03/david-beckham-hm-underwear-collaboration</guid>
		<description><![CDATA[There's something very real about David Beckham. Despite being a global superstar, everyone in this queue believes you could have a good chat with him
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			<content:encoded><![CDATA[<h1>David Beckham joins H&amp;M high-street revolution with underwear collection</h1>
<p>Forget Superbowl Sunday. In fashion terms, it has been rechristened <strong>David Beckham</strong> in His Pants Day – the moment when the world gets to see the entire video featuring the 36-year-old footballer stretching and arching an eyebrow as he spins around on a giant turntable to the strains of the Animals&#8217; version of Don&#8217;t Let Me Be Misunderstood.</p>
<p>Of course, this is no art project. Filmed in black and white, David Beckham is wearing only a pair of £7.99 pants from his new <em>David Beckham</em> Bodywear for H&amp;M collection.</p>
<p>According to the footballer, his sons responded to the semi-naked advert with a groaning &#8220;not again, Daddy&#8221;. But widespread reaction – if YouTube views are to be trusted – is overwhelmingly positive. Hearteningly for H&amp;M, it suggests that the reported $3.5m (£2.2m) that the high-street brand spent on securing the Superbowl ad break slot was money well spent.</p>
<p>This latest foray into briefs and long johns is by no means the retail giant&#8217;s first brush with celebrity fashion. With a recent history that includes collaborations with Versace, Karl Lagerfeld, Stella McCartney, Comme des Garçons, Lanvin and Jimmy Choo, H&amp;M has done for high-street shopping what Simon Cowell once did for Saturday night television, masterminding a shopping recipe that mixes mass appeal, blockbuster designer names and credible and unexpected fashion talent.</p>
<p>Hyped to a perfect pitch and in the main a sellout, this roll call of collaborations has put H&amp;M&#8217;s so-so main line of jersey dresses and bargain tailoring firmly in the shade.</p>
<p>Reaction from within the industry to the David Beckham underwear collection has been kind. Suzy Menkes, respected fashion editor of the International Herald Tribune, summed up the general feeling: &#8220;Lots of people have worked with H&amp;M, so why not <span style="text-decoration: underline;">David Beckham</span>? I think it&#8217;s a really good idea. It means now everybody can have a bit of him.&#8221;</p>
<h2>David Beckham the real thing</h2>
<p>If shoppers present at the London launch of the collection last Wednesday – where David Beckham held babies, kissed fans and signed briefs – were an accurate barometer of sales, then the pants are set to be a massive commercial hit. Paul Taylor, a 38-year old-shopper from London, summed up the appeal: &#8220;There&#8217;s something very real about him. Despite being a global superstar, everyone in this queue believes you could have a good chat with him.&#8221;</p>

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<p>For designers, the attraction of the H&amp;M machine lies in its democratic reach. Alber Elbaz, of the high-end label Lanvin, remarked of his collection of cocktail dresses for H&amp;M in 2010: &#8220;It&#8217;s like if I was living in a palace and opened some doors and said, &#8216;Have tea with me, taste the food.&#8217;&#8221;</p>
<p>For Donatella Versace, the much-hyped collaboration proved so successful that it partly motivated the brand to return to the rarified world of haute couture after an eight-year hiatus. The designer told reporters after her show in Paris last month that in the aftermath of the H&amp;M project: &#8220;I didn&#8217;t want people to forget that Versace is a haute couture house.&#8221;</p>
<h3>H&amp;M and David Beckham &#8211; The right mix</h3>
<p>The H&amp;M formula is very simple. The brand searches out either a household name, a designer brand whose aesthetic is so strong that it can take being watered down with cheap fabrics without losing its punch, or an insider fashion name that adds kudos to the brand.</p>
<p>The juicy financial details of H&amp;M&#8217;s latest venture are a closely guarded secret at its Stockholm HQ. Within 48 hours of David Beckham and his business partner Simon Fuller revealing their plans for the underwear market, H&amp;M had convinced Beckham to sign with them in a two-year partnership.</p>
<p>But the success of this approach does not purely rely on a fat wallet. Clever signings are as much a part of its svengali-like approach as financial power. Next month it will follow Versace and Beckham with a fleeting collaboration with Marni, a quieter Italian label, known for its quirky prints and beloved of fashion editors. Hype is already growing online as the first pictures were leaked this week.</p>
<p>As for David Beckham, his future plans for his underpants are ambitious. As shoppers queued to buy his pants, the footballer declared: &#8220;I want to be as big as Calvin Klein.&#8221;</p>
<p><span style="color: #ffffff;"><a href="http://www.guardian.co.uk/fashion/2012/feb/03/david-beckham-hm-underwear-collaboration" rel="nofollow" target="_blank"><span style="color: #ffffff;">David Beckham</span></a></span></p>
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		<title>Tesco Promoted Or Demoted Bob Robbins?</title>
		<link>http://retail-guru.com/tesco-promoted-or-demoted-bob-robbins/</link>
		<comments>http://retail-guru.com/tesco-promoted-or-demoted-bob-robbins/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 00:06:01 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
				<category><![CDATA[Global Retail]]></category>
		<category><![CDATA[Retail News]]></category>
		<category><![CDATA[retail uk]]></category>
		<category><![CDATA[tesco]]></category>
		<category><![CDATA[Tesco CEO]]></category>
		<category><![CDATA[uk retail]]></category>

		<guid isPermaLink="false">http://www.guardian.co.uk/business/nils-pratley-on-finance/2012/feb/01/tesco-bob-robbins-promoted-demoted</guid>
		<description><![CDATA[Tesco Promoted Or Demoted Bob Robbins? Tesco: Being switched to special operations is often the corporate equivalent of being sent to Siberia. In some cases, however, it&#8217;s the opposite: the recipient can become the chief executive&#8217;s enforcer, a roamer who can&#8217;t be given a proper job title because that would put too many noses out [...]
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			<content:encoded><![CDATA[<h1>Tesco Promoted Or Demoted Bob Robbins?</h1>
<p><strong>Tesco</strong>: Being switched to special operations is often the corporate equivalent of being sent to Siberia. In some cases, however, it&#8217;s the opposite: the recipient can become the chief executive&#8217;s enforcer, a roamer who can&#8217;t be given a proper job title because that would put too many noses out of joint.</p>
<p>Which description applies to Noel &#8220;Bob&#8221; Robbins? He used to be chief operating officer of <em>Tesco</em>&#8216;s UK stores and was, in effect, the deputy to Richard Brasher, boss of the UK stores. Now he will be reporting directly to <span style="text-decoration:underline;">Tesco</span>&#8216;s head honcho himself, chief executive Phil Clarke.</p>
<p>Subscribers to the Siberian theory will note that the shuffle comes less than a month after Robbins sold £200,000 worth of Tesco shares just eight days before a profit warning. The company, which insists Robbins did nothing wrong by flogging the shares to meet &#8220;necessary family expenditure,&#8221; says the episode is &#8220;entirely unrelated&#8221; to Wednesday&#8217;s announcement.</p>
<p><a href="http://retail-guru.com/wp-content/uploads/2012/02/Tesco.jpg"><img class="aligncenter size-full wp-image-22558" title="Tesco" src="http://retail-guru.com/wp-content/uploads/2012/02/Tesco.jpg" alt="Tesco" width="460" height="276" /></a></p>
<h2>At Tesco what will his new role entail?</h2>
<p>OK. But what will Robbins do in his new role? &#8220;Bob will work for me on a number of initiatives which will leverage the skill and scale of Tesco and allow even greater investments to be made for customers,&#8221; said Clarke in his internal memo. In other words, it&#8217;s as clear as mud.</p>
<h3>Tesco has confused it?</h3>
<p>If Tesco&#8217;s UK operation were a football team, one might say the midfield is starting to look crowded. Brasher is the chief executive and has a new chief operating officer in Chris Bush, who has been recalled from Thailand. Robbins will now also chip in with his leveraging initiatives. Meanwhile, Tim Mason, running US chain Fresh &amp; Easy, is Tesco&#8217;s chief marketing officer, even though he is based in California, about 5,000 miles away from the nearest store with &#8220;Tesco&#8221; over the door.</p>
<p>Maybe so many senior hands will make light work of reversing Tesco&#8217;s slowdown in sales in the UK. But it&#8217;s a struggle to identify the formation they&#8217;re playing.</p>
<p><span style="color: #ffffff;"><a href="http://www.tesco.com/" target="_blank" rel="nofollow"><span style="color: #ffffff;">Tesco</span></a></span></p>
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		<title>Peacocks In Administration</title>
		<link>http://retail-guru.com/peacocks-in-administration/</link>
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		<pubDate>Thu, 19 Jan 2012 00:06:20 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
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		<category><![CDATA[Peacocks]]></category>
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		<guid isPermaLink="false">http://www.guardian.co.uk/business/2012/jan/18/peacocks-falls-into-administration</guid>
		<description><![CDATA[Peacocks, the budget fashion chain, has fallen into administration, putting 9,600 jobs at risk, after a management buyout deal collapsed at the last minute.
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			<content:encoded><![CDATA[<h1><strong>Peacocks</strong> In Administration</h1>
<p><em>Peacocks</em>, the budget fashion chain, has fallen into administration, putting 9,600 jobs at risk, after a management buyout deal collapsed at the last minute.</p>
<p>The collapse of <span style="text-decoration: underline;">Peacocks</span>, which boasts designs by singer-songwriter Pearl Lowe, is the biggest retail failure since Woolworths went bust in 2008 with 27,000 redundancies.</p>
<p>Richard Kirk, chief executive and 30% shareholder, had been attempting a rescue deal with the backing of a mystery figure described as &#8220;one of the biggest names in British high street retailing&#8221;, but the deal fell apart early on Wednesday morning.</p>
<p>It is understood the deal would have forced Peacocks&#8217; 18 lenders, including the Royal Bank of Scotland, to forgo most of the roughly £600m the retailer owed them. Peacocks had been fighting for survival since talks on a complex debt-for-equity swap broke down at the weekend.</p>
<p><a href="http://retail-guru.com/wp-content/uploads/2012/01/Peacocks.jpg"><img class="aligncenter size-full wp-image-22169" title="Peacocks" src="http://retail-guru.com/wp-content/uploads/2012/01/Peacocks.jpg" alt="Peacocks" width="460" height="276" /></a></p>
<h2>Peacocks stores to remain open</h2>
<p>KPMG, which was appointed administrator on Wednesday night, said all Peacocks&#8217; 611 stores and 49 concessions would be kept open while it looks for a buyer. Richard Fleming, joint administrator at KPMG UK, expected &#8220;considerable interest&#8221; and was &#8220;hopeful a big chunk of the business&#8221; would be sold. There will be no immediate redundancies, but Fleming said there would &#8220;inevitably&#8221; be big job losses to come.</p>
<p>&#8220;Peacocks is a brand with great heritage, and it is with deep sadness that we have been left with no other option but to place the business into administration. We have worked tirelessly over the past year to agree a new financial structure to take the business forward in the current tough retail environment, including seeking new investment for the business,&#8221; he said. &#8220;This is a hugely sad development for all of our stakeholders, especially our employees who have shown total commitment to the business over an uncertain and difficult period.&#8221;</p>
<h3>Peacocks still in talks to sell</h3>
<p>RBS and Barclays said they would continue to support Peacocks. A spokesman for RBS said: &#8220;We supported the proposed transaction and are disappointed the deal could not be concluded. Since the bid came in on Sunday night, we have worked around the clock to try to achieve a positive outcome.&#8221;</p>
<p>Peacocks is still in talks to sell its plus-sized womenswear business Bonmarché, which employs 3,800 people, to private equity firm Sun European via a pre-pack administration. Bonmarché filed a notice of intention to appoint administrators on Monday but this allows 10 working days to secure a deal before the appointment of administrators.</p>
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		<title>Versace For H&amp;M Fans Queue For Hours</title>
		<link>http://retail-guru.com/versace-for-hm-fans-queue-for-hours/</link>
		<comments>http://retail-guru.com/versace-for-hm-fans-queue-for-hours/#comments</comments>
		<pubDate>Fri, 18 Nov 2011 00:07:09 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
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		<guid isPermaLink="false">http://www.guardian.co.uk/fashion/2011/nov/17/versace-for-h-and-m</guid>
		<description><![CDATA[Versace For H&#038;M - The significance of a pop-cultural phenomenon can be judged by the length of the queue – and the speed with which the website crashes, 
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			<content:encoded><![CDATA[<h1>Versace For H&#038;M Fans Queue For Hours</h1>
<p><strong>Versace For H&#038;M</strong> - The significance of a pop-cultural phenomenon can be judged by the length of the queue – and the speed with which the website crashes, which is the online equivalent. In 2007, Greg Packer queued for 110 hours on Fifth Avenue in New York to be the first person to buy an iPhone.</p>
<p>At the height of her popularity last autumn, fans queued for 21 hours for a Cheryl Cole book signing. (The statistics do not always paint an edifying picture. In April, 1,000 people waited for up to two hours for the grand opening of a Krispy Kreme doughnut shop in Cardiff.)</p>
<p>For <em>Versace for H&#038;M</em>, the queue outside the Regent Street flagship in London was almost Beatlemania-esque in length. The first person in the queue staked their spot at 4.45pm on Wednesday, for Thursday morning&#8217;s opening of <span style="text-decoration: underline;">Versace For H&#038;M</span>. The combination of a household-name designer label, a full-throttle hype machine, which included a live performance by Prince at the New York launch party, and cut-price black leather dresses on sale just as party season begins has gifted H&amp;M with a collection selling faster than tickets for Glastonbury.</p>
<h2>Versace For H&#038;M had Donatella herself to greet shoppers</h2>
<p>Versace for H&#038;M is all about giving the cash-strapped masses a glimpse of luxury and glamour. It was fitting, therefore, that at 8.30am – by which time the first would-be shoppers had been queueing for more than 15 hours – Donatella Versace herself arrived to greet them, alighting from a chauffeur-driven Maserati on to a pink carpet laid for her arrival.</p>
<p style="text-align: center;"><a href="http://retail-guru.com/wp-content/uploads/2011/11/Versace-For-HM.jpg"><img class="aligncenter size-full wp-image-20444" title="Versace For H&#038;M" src="http://retail-guru.com/wp-content/uploads/2011/11/Versace-For-HM.jpg" alt="Versace For H&#038;M" width="460" height="276" /></a></p>
<p>Dressed in a pink leather dress from the collection, which retails for £199 – about a tenth of the price a leather dress from the Versace mainline might cost – Donatella laid on a celebrity personal appearance as payback for her fans&#8217; loyalty.</p>
<h3>Versace for H&#038;M collection goes on sale in January</h3>
<p>The Versace brand, which has had a spike in interest around the H&amp;M launch, this week announced it would be returning to the haute couture schedule in Paris, where the world&#8217;s most expensive bespoke dresses are made. Around the same time the second Versace for H&#038;M collection goes on sale in January – dresses priced around £70 – Versace Haute Couture will be taking orders for dresses at about 500 times that price.</p>
<p>The queue at H&amp;M&#8217;s flagship store was young – mostly under 25 – but diverse in every other way. Perhaps inspired by Kanye West&#8217;s early adoption of Versace for H&#038;M jackets, a good proportion were men shopping for themselves. Some were fashion students and ardent fans of Donatella; others were entrepreneurial spirits planning to cash in on the queue by selling the clothes on eBay. A few had brought laptops to monitor the prices various pieces were fetching, in order to better target their shopping. Strict rules were in place, with 10-minute shopping windows granted and multiple purchases of the same item forbidden.</p>
<p>Those hoping to avoid the crush and take advantage of online shopping were in many cases disappointed, with the website crashing periodically throughout the day. As with many pop-cultural moments, you really had to be there.</p>
<p><span style="color: #ffffff;"><a href="http://www.guardian.co.uk/fashion/2011/nov/17/versace-for-h-and-m" rel="nofollow" target="_blank"><span style="color: #ffffff;">Versace For H&#038;M</span></a></span></p>
<p>&nbsp;</p>
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		<title>Argos Profits Down 94%</title>
		<link>http://retail-guru.com/argos-profits-down-94/</link>
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		<pubDate>Thu, 20 Oct 2011 11:30:46 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
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		<guid isPermaLink="false">http://www.guardian.co.uk/business/2011/oct/19/argos-profits-fall-94-per-cent</guid>
		<description><![CDATA[Argos has blamed the squeeze on living standards faced by low-income families for a devastating collapse in trade that almost wiped out its first-half profits. 
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</ol>]]></description>
			<content:encoded><![CDATA[<h1>Argos Profits Down 94%</h1>
<p><strong>Argos</strong> has blamed the squeeze on living standards faced by low-income families for a devastating collapse in trade that almost wiped out its first-half profits. Profits at <em>Argos</em> crashed 94% to £3.4m in the first six months of its financial year, its worst performance since 1998. Like-for-like sales dropped 9.1% in the six months to 27 August, with sales of important products such as TVs down as much as 20%.</p>
<p>The grim figures wiped more than £160m off the market value of its owner, Home Retail, with the shares closing down 20.2p at 99.5p.  &#8221;Core customers at <span style="text-decoration:underline;">Argos</span> have continued to be under pressure,&#8221; said Terry Duddy, chief executive of Home Retail.</p>
<p>Duddy has argued that Argos customers, drawn from the mass market C2 and D socio-economic groups, continue to struggle because they have not benefited from falls in mortgage rates as much as those with higher incomes.</p>
<p>The squeeze on British households was starkly illustrated on Tuesday, when official data showed that inflation hit a three-year high in September, driven by soaring gas and electricity bills.</p>
<p>Duddy called on the chancellor, George Osborne, to use his autumn statement to increase the income tax allowance to £10,000 to give lower income households &#8220;more pounds in their pocket&#8221;.</p>
<p><a href="http://retail-guru.com/wp-content/uploads/2011/10/Argos.jpg"><img class="aligncenter size-full wp-image-20117" title="Argos" src="http://retail-guru.com/wp-content/uploads/2011/10/Argos.jpg" alt="Argos" width="500" height="314" /></a></p>
<h2>Argos stablemate Homebase also suffers</h2>
<p>Argos stablemate Homebase also suffered falling sales and profit margins, which meant group profits for the half were down 70% at £28.3m on sales of £2.6bn. Duddy said: &#8220;Market conditions remain weak and in these early weeks of the second half have not seen the improvement in sales that we had anticipated.&#8221; He predicted like-for-like sales would remain firmly in negative territory for the rest of the year and that Christmas, when the catalogue chain makes up to 80% of its profits, would be crucial.</p>
<p>Home Retail is yet to replace Argos&#8217;s long-serving managing director, Sara Weller, and following her departure in June Duddy led a strategic review to assess whether any of the retailer&#8217;s problems were self-inflicted. It concluded, however, that Argos&#8217;s multi-channel formula was the right one, as customers increasingly shopped online or using their mobile phone rather than just in person at one of its 754 stores. &#8220;We are gaining ground with our customers and not losing out to our competitors,&#8221; insisted Duddy.</p>
<h3>Argos has launched a series of new ventures</h3>
<p>To boost sales Argos has launched a series of new ventures including a home shopping channel, as well as tie-ups to sell books and childrenswear. Despite pulling the plug on an attempt to crack the Indian market, it announced plans to pump £22m into a joint venture with Chinese appliance maker Haier Electronics that will see an Argos branded website launch in the fast-growing retail market next year.</p>
<p>But after four years of declining profitability some analysts argued that Argos had deep-seated problems and needed a radical restructuring. They point to the growth of websites such as Amazon, and aggressive supermarkets, with Asda currently promising to be &#8220;cheaper than Argos&#8221; on toys – a key battleground at Christmas.</p>
<p>The weak figures saw Panmure Gordon analyst Philip Dorgan cut his profit forecast for the year by 25% to £96m. &#8220;Management has stated that it has kicked the tyres, looked under the bonnet, taken the engine to pieces, put it back together and decided that it doesn&#8217;t need to change strategy,&#8221; he said. &#8220;We take a more simple view. If it walks like a duck, quacks like a duck, then it&#8217;s a duck,&#8221; he said.</p>
<p><span style="color: #ffffff;"><a href="http://www.guardian.co.uk/business/2011/oct/19/argos-profits-fall-94-per-cent" target="_blank" rel="nofollow"><span style="color: #ffffff;">Argos Profits down 94%</span></a></span></p>
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		<title>Brand Blunders &#8211; Brands Consigned To The Dustbin</title>
		<link>http://retail-guru.com/brand-blunders-brands-consigned-to-the-dustbin/</link>
		<comments>http://retail-guru.com/brand-blunders-brands-consigned-to-the-dustbin/#comments</comments>
		<pubDate>Wed, 19 Oct 2011 23:09:03 +0000</pubDate>
		<dc:creator>Pipes Output</dc:creator>
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		<guid isPermaLink="false">http://www.guardian.co.uk/business/2011/oct/16/brands-consigned-to-the-dustbin</guid>
		<description><![CDATA[Brands that have been written off and consigned to the dustbins of brand history show just how perceptions play an important part in deciding a company's future
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</ol>]]></description>
			<content:encoded><![CDATA[<h1>Brand Blunders &#8211; Brands Consigned To The Dustbin</h1>
<p><strong>Brand</strong> that have been written off and consigned to the dustbins of <em>brand</em> history show just how perceptions play an important part in deciding a company&#8217;s future. Change something that a customer likes and without proper change management, even the most ambitious <span style="text-decoration: underline;">brand</span> building exercise can land a company into trouble.</p>
<h2>Brand Blunder &#8211; COCA-COLA</h2>
<p>On 23 April 1985, keen to defend itself from the upstart Pepsi, the Coca-Cola Company took the radical step of changing its top secret recipe, launching &#8220;New Coke&#8221; on an unsuspecting world.</p>
<h3>Brand like coke cannot  mess around</h3>
<p>It had done careful research, testing the new taste on 200,000 guinea pigs, most of whom claimed they preferred it. Unfortunately, when the new drink was launched, loyal Coke drinkers hated it – and were furious that the company had messed about with their much-loved favourite drink. Some even likened it to trampling on the stars and stripes.</p>
<p>As Coca-Cola says on its website, it &#8220;didn&#8217;t set out to create the firestorm of consumer protest that ensued&#8221;. Less than three months later, it ditched New Coke, and returned to the re-named &#8220;Coca-Cola Classic&#8221;.</p>
<p>Outsiders, and Coke customers, saw the controversial recipe change as a massive own goal by a world-beating firm usually seen as invincible. But at an event for staff to mark the 10-year anniversary of the ill-fated relaunch, the then chairman-chief executive Roberto Goizueta described it as an example of &#8220;taking intelligent risks&#8221;.</p>
<p style="text-align: center;"><a href="http://retail-guru.com/wp-content/uploads/2011/10/brands.jpg"><img class="aligncenter size-full wp-image-20119" title="brand" src="http://retail-guru.com/wp-content/uploads/2011/10/brands.jpg" alt="brand" width="500" height="391" /></a></p>
<h2>Brand blunder &#8211; ARTHUR ANDERSEN</h2>
<p>Once one of the &#8220;Big Five&#8221; accountancy firms, with an impeccable reputation, Arthur Andersen&#8217;s name became inextricably associated with corporate malfeasance after its accountants were found to have been complicit in the efforts of Texan energy giant Enron to bamboozle investors about its true financial strength.</p>
<p>Not only did its auditors turn a blind eye to Enron&#8217;s questionable accounting practices, which allowed it to hide millions of dollars of debt off its balance sheet, but when the company spectacularly collapsed in the biggest corporate bankruptcy in US history, they were caught out shredding crucial documents.</p>
<h3>Brand like Arthur Anderson were once key, one action destroyed them</h3>
<p>Blue-chip firms left in droves, and by the time Arthur Andersen was found guilty of obstructing justice in June 2002, it had already lost many of its clients, and two-thirds of its huge US workforce, and it was clear that the brand had become irretrievably toxic.</p>
<p>In the UK and a number of other countries, the rump of the firm was bought out by Andersen&#8217;s smaller rival Deloitte &amp; Touche later that year – and so the &#8220;Big Four&#8221; were born. Andersen Consulting, the firm&#8217;s management consulting arm, which had broken away in the late 1980s, had taken the apparently prescient step of renaming itself Accenture in January 2001, just months before Enron&#8217;s demise.</p>
<h2>Brand blunder &#8211; ROYAL MAIL</h2>
<p>As the millennium celebrations approached, the Royal Mail, lumbered with a stuffy old crown on its logo, decided it could do with a makeover. After an agonising two-year process of racking its brains and hiring consultants to pep up its image, chief executive John Roberts announced in early 2001 that it would take on a completely new identity – &#8220;Consignia&#8221;.</p>
<p>&#8220;The new name describes the full scope of what the Post Office does in a way that the words &#8216;post&#8217; and &#8216;office&#8217; cannot,&#8221; he told bemused customers.</p>
<h3>Brand like Royal Mail almost lost their shirt</h3>
<p>Sixteen months later, with its plans to push into overseas markets in tatters, and the meaningless new name a laughing stock, Roberts left, Consignia was consigned to the history books, and Royal Mail bosses hoped the £2m rebranding would be forgotten as soon as possible.</p>
<p>But Keith Wells of the consultancy Dragon Brands, which came up with Consignia, was unrepentant when interviewed by the BBC: &#8220;It&#8217;s got consign in it. It&#8217;s got a link with insignia, so there is this kind of royalty-ish thing in the back of one&#8217;s mind. And there&#8217;s this lovely dictionary definition of consign which is &#8216;to entrust to the care of&#8217;. That goes right back to sustaining trust, which was very important.&#8221;</p>
<h2>Brand blunder &#8211; SUNNY DELIGHT</h2>
<p>With its bright and cheery packaging, lurid orange colour and super-sweet taste, Sunny Delight, launched in the UK in 1998, rapidly started closing in on Coke and Pepsi as the most popular soft drink in the country, with sales worth £160m.</p>
<p>Stocked in the fridge and sold as high in vitamin C, the name &#8220;Sunny Delight&#8221; had a healthy ring to it. But consumer organisation the Food Commission launched a campaign against it, complaining it was bad for children; and then it emerged that one child in Wales had turned yellow after drinking 1.5 litres of Sunny Delight.</p>
<h3>Brand like Sunny Delight almost had it right</h3>
<p>Unfortunately, her plight – caused by the additive beta-carotene, which gave the drink its colour – emerged just as Sunny Delight was running an advertising campaign that involved a pair of snowmen turning orange. The popularity of the drink plummeted, and sales had halved by 2003. In 2005, the food giant Procter and Gamble sold the brand to the stand-alone Sunny Delight Beverages Company. By last year, sales were just £6.8m.</p>
<p><span style="color: #ffffff;"><a href="http://www.guardian.co.uk/business/2011/oct/16/brands-consigned-to-the-dustbin" rel="nofollow" target="_blank"><span style="color: #ffffff;">Brand Blunders</span></a></span></p>
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</ol></p>]]></content:encoded>
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		<title>Carrefour Sounds The Alarm Over The Economy</title>
		<link>http://retail-guru.com/carrefour-sounds-the-alarm-over-the-economy/</link>
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		<pubDate>Thu, 13 Oct 2011 23:08:31 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
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		<description><![CDATA[Carrefour Deepening economic gloom has forced Europe's biggest retailer, Carrefour, to issue its fifth profit warning this year and Germany's leading independen
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			<content:encoded><![CDATA[<h1><strong>Carrefour</strong> Sounds The Alarm Over The Economy</h1>
<p>Carrefour Deepening economic gloom has forced Europe&#8217;s biggest retailer, <em>Carrefour</em>, to issue its fifth profit warning this year and Germany&#8217;s leading independent forecasters to highlight the risk of a recession in 2012.</p>
<p>As EU policymakers struggle to find a common solution to the sovereign debt crisis within the next two weeks, the real economy is rapidly deteriorating as confidence seeps from consumers and investors. France-based <span style="text-decoration: underline;">Carrefour</span> blamed &#8220;an increasingly uncertain environment&#8221; for an expected fall in operating profit this year of up to 20%. Only six weeks ago it said the decline could be 15%, prompting analysts to suggest the group&#8217;s guidance was worthless.</p>
<p>Across the Rhine, the eight leading German economics institutes slashed their earlier growth forecast for next year from 2% to just 0.8% and warned of an even deeper downturn if there is a &#8220;credit event&#8221; in Greece or elsewhere in the eurozone.</p>
<p>Germany grew just 0.1% in the second quarter of 2011 but the full-year result could still be 2.9% after a huge spurt in the first quarter. The IMF is forecasting 1.3% German growth next year.</p>
<p>In France, a Reuters poll of 20 economists resulted in a growth forecast of just 1% in 2012 after 1.6% this year. In its recent budget the government forecast 1.75%.</p>
<h2>Carrefour sales down 4.4% in Q3</h2>
<p>It was the poor performance of its French hypermarkets, with sales down 4.4% in the third quarter, that drove Carrefour to issue its latest profits warning.</p>
<p>Pierre-Jean Sivignon, Carrefour chief financial officer, said the decline in consumer sentiment had hit &#8220;discretionary&#8221; (mostly non-food) spending – down almost 10% in France – and economic conditions were likely to remain challenging.</p>
<p>Carrefour is in the middle of revamping its bigger stores under its so-called Reset plan, which is the brainchild of Lars Olofsson. A former senior executive at Nestlé, Olofsson was brought in as chairman and chief executive by the directors of Colony Capital and Arnault Group – the private holding company of French billionaire Bernard Arnault. Together they took a 9.8% stake in Carrefour for €4bn in 2007 but have seen their investment – now increased to 13.8% – lose 60% of its value.</p>
<p><a href="http://retail-guru.com/wp-content/uploads/2011/10/carrefour.jpg"><img class="aligncenter size-full wp-image-20062" title="carrefour" src="http://retail-guru.com/wp-content/uploads/2011/10/carrefour.jpg" alt="carrefour" width="500" height="300" /></a></p>
<h3>Carrefour leadership in question</h3>
<p>Many analysts would now like to see the back of Olofsson for his failure to win over wary French consumers – in contrast to rivals such as Casino, which cut prices earlier in order to retain customers.</p>
<p>Germany, meanwhile, may have to change ingrained habits and rely on consumer spending to drag it away from recession, according to the country&#8217;s eight leading economic institutes. They see unemployment – down to a 20-year low of 2.79m in September – staying at around that level on average throughout 2012.</p>
<p>The institutes forecast that hourly wages will rise 2.5% compared with just 1.8% this year, suggesting that, with inflation down from current levels of 2.6% to 1.8% in 2012, households should enjoy more spending power.</p>
<p>However, greater uncertainty would depress domestic demand, they added. The debt crisis, if it escalates, would force the forecasters to revise down their expectations and an outright recession could not be ruled out.</p>
<p>But they warned: &#8220;The debt crisis in Europe is threatening to become a banking crisis, which is increasingly weighing on the German economy too.</p>
<p>&#8220;The strongly increased uncertainty will dampen domestic demand and foreign trade will probably no longer contribute to the expansion due to the difficult situation of important trade partners.&#8221;</p>
<p>They also cautioned the European Central Bank over its purchase in the secondary market of government bonds, arguing that it would be much better to cut interest rates in order to tackle the eurozone crisis.</p>
<p>The ECB, which has twice raised borrowing costs this year to 1.5%, is now likely to reverse these increases over the coming months but Mario Draghi, its incoming president, may persuade a majority on the governing council to stay its hand until the new year.</p>
<p>The experts, however, made plain they do not expect a repeat of the economic collapse that followed the bankruptcy of Lehman Brothers in the autumn of 2008. &#8220;Contagion on the scale seen after that bankruptcy is unlikely,&#8221; they said.</p>
<p><span style="color: #ffffff;"><a href="http://www.carrefour.com/" rel="nofollow" target="_blank"><span style="color: #ffffff;">Carrefour</span></a></span></p>
<p>&nbsp;</p>
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		<title>Marks And Spencer Vendors To Pay For Refurbishments</title>
		<link>http://retail-guru.com/marks-and-spencer-vendors-to-pay-towards-refurbishments/</link>
		<comments>http://retail-guru.com/marks-and-spencer-vendors-to-pay-towards-refurbishments/#comments</comments>
		<pubDate>Tue, 04 Oct 2011 23:07:13 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
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		<description><![CDATA[Marks and Spencer has raised eyebrows by asking its clothing suppliers to stump up millions of pounds towards its expensive store refit programme. Last week Mar
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			<content:encoded><![CDATA[<p>&nbsp;</p>
<h1>Marks And Spencer Vendors To Pay Towards Refurbishments</h1>
<p><strong>Marks and Spencer</strong> has raised eyebrows by asking its clothing suppliers to stump up millions of pounds towards its expensive store refit programme.</p>
<p>&nbsp;</p>
<p>Last week Marc Bolland, its chief executive, called its suppliers together to request the one-off payment. A spokeswoman said it has asked for a contribution equal to 1.2% of a supplier&#8217;s annual turnover with <em>Marks and Spencer</em>. The move is expected to raise more than £10m for <span style="text-decoration: underline;">Marks and Spencer</span> and has raised concerns that it is struggling to drum up sales amid tough trading conditions.</p>
<p>&nbsp;</p>
<p>Bolland&#8217;s plans to reinvigorate the business involve spending £600m on its stores over the next three years. He has also set a target to increase British sales by up to £1.5bn over the same period and a spokeswoman said that growth would benefit suppliers and it was &#8220;right&#8221; they played their part.</p>
<p><a href="http://retail-guru.com/wp-content/uploads/2011/10/Marks-and-Spencer.jpg"><img class="aligncenter size-full wp-image-19870" title="Marks and Spencer" src="http://retail-guru.com/wp-content/uploads/2011/10/Marks-and-Spencer.jpg" alt="Marks and Spencer" width="500" height="293" /></a></p>
<h2>Marks and Spencer profit forecast trimmed</h2>
<p>Several brokers have trimmed their profit forecasts for Marks and Spencer in light of weak sales figures from rivals. Nick Bubb, an Arden Partners analyst, said asking suppliers for money showed &#8220;Marks and Spencer is a bit defensive about the accusation that it is spending too much on store revamps, and that it needs some help in preserving gross margins at present&#8221;.</p>
<h3>Marks And Spencer is one of the UK’s leading retailers</h3>
<p>Marks And Spencer is one of the UK’s leading retailers, with over 21 million people visiting their stores each week. Marks And Spencer offer stylish, high quality, great value clothing and home products, as well as outstanding quality foods, responsibly sourced from around 2,000 suppliers globally.</p>
<p>&nbsp;</p>
<p>Marks And Spencer employ over 75,000 people in the UK and abroad, and have over 600 UK stores, plus an expanding international business.</p>
<p>&nbsp;</p>
<p><span style="color: #ffffff;"><a href="http://www.guardian.co.uk/business/2011/oct/04/marks-spencer-suppliers-fund-refit" rel="nofollow" target="_blank"><span style="color: #ffffff;">Marks and Spencer</span></a></span></p>
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</ol></p>]]></content:encoded>
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		<title>Play.Com Sold To Rakuten Of Japan For £25m</title>
		<link>http://retail-guru.com/play-com-sold-to-rakuten-of-japan-for-25m/</link>
		<comments>http://retail-guru.com/play-com-sold-to-rakuten-of-japan-for-25m/#comments</comments>
		<pubDate>Wed, 21 Sep 2011 14:53:09 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
				<category><![CDATA[Global Retail]]></category>
		<category><![CDATA[dvd online]]></category>
		<category><![CDATA[Play]]></category>
		<category><![CDATA[Play.com]]></category>
		<category><![CDATA[rakuten]]></category>
		<category><![CDATA[Retail News]]></category>
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		<guid isPermaLink="false">http://www.guardian.co.uk/business/2011/sep/21/playcom-sold-rakuten-japan</guid>
		<description><![CDATA[Play.com, The Channel Islands-based music and film website has been sold to Rakuten of Japan in a surprise £25m deal that comes as the sun sets on the VAT looph
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</ol>]]></description>
			<content:encoded><![CDATA[<h1>Play.Com Sold To Rakuten Of Japan For £25m</h1>
<p><strong>Play.com</strong>, The Channel Islands-based music and film website has been sold to Rakuten of Japan in a surprise £25m deal that comes as the sun sets on the VAT loophole that enabled the group to undercut UK high street retailers.</p>
<p><em>Play.com</em>, founded by three Jersey entrepreneurs, is the UK&#8217;s biggest seller of DVDs online, with estimated annual sales of about £500m. Tokyo-listed Rakuten has entered a &#8220;definitive agreement&#8221; to buy <span style="text-decoration: underline;">Play.com</span> for 3.3bn yen (£25m) as it expands in Europe.</p>
<p>Play.com founders, Richard Goulding, Simon Perrée and Peter de Bourcier, have prospered by selling CDs and DVDs posted from Jersey to customers on the UK mainland, taking advantage of European VAT rules that exempt transactions of less than £18 from sales tax. This has enabled the company to offer lower prices than UK-based store groups, and its success has contributed to the problems of specialists such as HMV.</p>
<h2>Play.com transfers 100% stake</h2>
<p>The founding trio, who started play.com in 1998 from the stockroom above a branch of the sportswear chain Athlete&#8217;s Foot – which Goulding and Perrée ran as a Jersey franchise – have not retained a stake. Rakuten has said that it is acquiring &#8220;100%&#8221; of the stock from the current shareholders.</p>
<p>The sale of play.com comes as the DVD market has gone into decline. UK sales dipped 6% last year, while downloading and streaming rose 18%. In the US the slump in DVD sales last year was 20%.</p>
<p><a href="http://retail-guru.com/wp-content/uploads/2011/09/play.jpg"><img class="aligncenter size-full wp-image-19658" title="play.com" src="http://retail-guru.com/wp-content/uploads/2011/09/play.jpg" alt="play.com" width="472" height="314" /></a></p>
<h3>Play.com was exploiting VAT loophole</h3>
<p>In his March budget, George Osborne signalled his intention to close the VAT loophole that Play.com has exploited. The chancellor has already ruled that the VAT-free threshold will be cut from £18 to £15 from next month and has plans to close the loophole entirely within a year.</p>
<p>In an interview with the Guardian in 2009, Play.com managing director, Stuart Rowe, declined to state what proportion of Play&#8217;s sales were VAT-free: &#8220;Off the top of my head I don&#8217;t know. We are not really concerned because [the VAT relief] has less of an effect on the company than it did in times gone by.&#8221;</p>
<p>Play.com parent group Zuma Investments, which has its headquarters in Jersey, is not required to publish financial statements but is considered one of Europe&#8217;s most successful e-commerce operations. It is not clear how much the founding trio have made from the enterprise but the sale will deliver a substantial windfall.</p>
<p>Rakuten, which now has internet operations in 10 countries, has made a series of European acquisitions, including France&#8217;s PriceMinister and the German online shopping mall Tradoria, and is keen to step up its presence. The UK has the highest internet sales penetration in Europe, expected to reach £37bn by 2014.</p>
<p>&#8220;The UK market is one of Europe&#8217;s largest and most mature e-commerce markets,&#8221; Hiroshi Mikitani, Rakuten chief executive, said. Play.com is not only a pioneer in the market, but also one of the UK&#8217;s most successful e-commerce businesses. We aim to leverage our e-commerce strength and experience to further expand and develop Play.com&#8217;s business model, and channel its loyal user base, merchants and product offerings into Rakuten&#8217;s global e-commerce network.&#8221;</p>
<p><span style="color: #ffffff;"><a href="http://www.guardian.co.uk/business/2011/sep/21/playcom-sold-rakuten-japan" rel="nofollow" target="_blank"><span style="color: #ffffff;">Play.com</span></a></span></p>
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</ol></p>]]></content:encoded>
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		<title>Tesco Sausage Ad Chopped</title>
		<link>http://retail-guru.com/tesco-sausage-ad-chopped/</link>
		<comments>http://retail-guru.com/tesco-sausage-ad-chopped/#comments</comments>
		<pubDate>Wed, 14 Sep 2011 09:27:03 +0000</pubDate>
		<dc:creator>Retail News From the Guardian</dc:creator>
				<category><![CDATA[Global Retail]]></category>
		<category><![CDATA[Retail News]]></category>
		<category><![CDATA[retail uk]]></category>
		<category><![CDATA[Sausage ad]]></category>
		<category><![CDATA[tesco]]></category>
		<category><![CDATA[tesco sausage ad]]></category>
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		<guid isPermaLink="false">http://www.guardian.co.uk/media/2011/sep/14/tesco-sausage-ad</guid>
		<description><![CDATA[Tesco sausage ad has been banned by the advertising watchdog, saying it misleadingly implied that the meat used for the sausages came from free-range pigs. Four
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			<content:encoded><![CDATA[<h1>Tesco Sausage Ad Chopped</h1>
<p>The television advert for Tesco&#8217;s Butcher&#8217;s Choice sausages (<strong>Tesco sausage</strong>) showed an idyllic country scene as pigs wandered freely around a field as the farmer went about his harvest.</p>
<p>But the advertising watchdog has banned the supermarket giant from repeating the commercial (<em>Tesco sausage</em> ad), saying it misleadingly implied that the meat used for the <span style="text-decoration: underline;">tesco sausage</span> came from free-range pigs. Four people complained about the advert after it aired in May this year.</p>
<p>Tesco said it did not believe it was misleading, adding that the pigs had been reared to world-class nationally agreed welfare standards.</p>
<p>The supermarket giant said the Tesco sausage ad, which was filmed on a farm that is a supplier, showed pigs both outdoors and indoors.</p>
<p>But the Advertising Standards Authority said in &#8220;all [the] scenes the pigs were shown to be in a spacious and free environment&#8221;.</p>
<h2>Tesco Sausage Ad claims pigs reared in the open</h2>
<p>&#8220;The pigs were shown wandering unrestricted outside and, within the indoor barn scene, the barn door was shown to be open and the pigs&#8217; movement unrestricted,&#8221; the regulator added.</p>
<p><iframe src="http://www.youtube.com/embed/NxcL58pj3xk" frameborder="0" width="560" height="345"></iframe><br />
The ASA said viewers were &#8220;likely to interpret the tesco sausage ad to mean that the pigs … were reared in an unrestricted environment and had access to outdoor pasture&#8221;. &#8220;Since we</p>
<p>understood that was not the case, we concluded that the ad was misleading.&#8221;</p>
<p>Tesco said the farm featured in the ad supplied meat from pigs that were born outdoors and reared indoors.</p>
<h3>Tesco Sausage Ad breached advertising regulations</h3>
<p>The ASA said the ad breached advertising regulations and must not be repeated again in its current form.</p>
<p>The supermarket said it was baffled by the ruling because the farmer featured in the ad was a &#8220;genuine&#8221; Tesco farmer.</p>
<p>&#8220;We&#8217;re a bit baffled by this ruling. The farmer featured is a Tesco supplier and produces some of the pork featured in our ad. We genuinely don&#8217;t see how the ASA can say an ad showing a genuine Tesco farmer can be misleading.&#8221;</p>
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