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Asda slips up on banana price war

A third of banana sales are now fair trade. Photograph: Helen Yates/Picture It Now

Bananas down to 38p per kilo in Asda, 35p per kilo in Tesco this week. A supermarket price war over a fruit with as much comic potential as the banana ought to be funny. Asda has said that it will take the cost of slashing the retail price from its own margins and not pass the pain on down the supply chain, so surely consumers can only benefit as the big four rivals slug it out for market share. Except, of course, we know that’s not how the script usually runs when UK supermarkets start price wars.

If anyone thinks supermarkets are in the business of simply handing cash back to customers, they are being naive. I’ve been analysing data on price rises in Asda on some of the biggest-selling brands between 8 July this year and last week – when the banana wars got heavy. There’s been a 72% increase in PG Tips tea, a 45% rise on some Colgate top-selling toothpastes, a more than 100% increase on some Pringles crisps, 38% on Rich Tea biscuits, and 85% on single cream. These are steep rises, not on goods that were previously on promotion, but on the usual price.

That looks to me remarkably like a supermarket increasing its margin to build a war chest of cash. Can I be sure? No. Like most shoppers, I find it impossible to keep track of supermarket pricing because it is so variable and opaque. Even the competition authorities have admitted they do not have the resources to monitor what the big picture is. But it’s a fair bet that what supermarkets give back to us with one hand, they are taking, or have already taken, with the other. In the short term, cutting the price of bananas and selling them below the cost of production is a game for them, a paper exercise in shifting profits around, designed to grab publicity, pull shoppers in to spend on other highly profitable goods, and squeeze their competitors.

But in the medium and long term, it’s no game for the rest of the banana industry. A phony supermarket price war is a real war for them – one in which they tend to suffer the collateral damage. We know from the bitter history of such price wars that the costs have been passed down the chain, if not immediately, then over the subsequent months.

Asda/Wal-Mart was able to fund its early banana war in 2002 on the back of a global deal with Del Monte, which gave the transnational retailer an extraordinarily low price. Fair trade campaign groups have documented the conditions that were behind that price. In 1999, Del Monte sacked all 4,300 of its workers on one of its biggest plantations in Costa Rica, the country that supplies much of UK demand. They re-employed them on wages reduced by 30-50%, on longer hours, with fewer benefits.

This model was subsequently rolled out across the industrial banana sector. Aid organisations say that a deterioration in conditions has accompanied each banana war. That around 50% of workers on these plantations are now migrants within Latin America is a reflection of how poor pay and conditions became. For all their protestations that the cuts are not passed on, the fact remains that the world price of bananas has been driven down relentlessly since the 1970s. On the ground, fair trade campaigners say they still find evidence of poverty wages, excessive hours, poor health and safety standards, intimidation of union members and environmental degradation.

Under pressure from bad publicity about these conditions, the big global banana traders – Del Monte, Chiquita and Dole – were actually pushed into working with aid organisations and local unions to do something about them. They have seemed concerned to distance themselves from the trade’s banana republic legacy. All that work, however, may be put at risk by Asda’s gaming.

Most British shoppers do not want to be part of the exploitation that has historically been associated with the fruit. One third of banana sales are now fair trade, helped by Sainsbury’s and Waitrose making the commitment to buy all their bananas from fair trade sources in 2007. But the current race to the bottom will put enormous pressure on them as they subsidise the difference. The smaller farmers, many of them in the Windward Islands, who produce that fair trade fruit fear the downward pressure on their prices the price war will build.

At some point, Asda will decide that the benefit of this particular loss leader has run its course. It will move on. But by then the damage to other people’s livelihoods may have been done.

It’s a zero-sum game, and if you want to know what happens when they play it, you need only look at the fate of British dairy farmers. Squeezed by the supermarkets over many years, the British dairy sector has been brought to the brink of collapse. We now cannot even meet demand for fresh milk, but have to import millions of litres each day from mainland Europe.

Did consumers benefit from this assault on sustainable farming and our long-term food security? The office of fair trading thought not, finding Asda, among others, guilty two years ago of price-fixing. So, please, don’t fall for their bananas.

Asda’s webcams give customers glimpse behind scenes

How many people does it take to wash a carrot? Those who log on to Asda‘s new website will be able to see for themselves: Britain’s second-biggest supermarket has installed a webcam in a processing plant so shoppers can see their Sunday veg rattling along a conveyor and into a sack.

The grocer has also trained a camera on the side of a milking machine in a dairy somewhere in Scotland. Shoppers might just catch a glimpse of a hoof poking out if they wait long enough. Or they could try relaxing in front of Escalatorcam – a camera focused on the foyer of Asda’s Leeds HQ and a certain cure for insomnia.

This is what shoppers have been waiting for, or so reckons Andy Bond, chief executive of Asda, who was today outlining his new vision – “the dawn of a new age, where consumers dictate how we do business and the products we sell” – with a promise to lift the lid on the way Asda operates.

A team of bloggers has been recruited to tell shoppers about the business, rather than “a bunch of PR consultants”, said Bond, even though he had the public relations industry’s spinmeister-general, Matthew Freud, on hand to offer help during his speech.

He wants a “transparent” business; Asda would be run “by the consumer for the consumer”, he declared, adding: “There is no ‘behind the scenes’.”

His new approach was supported by facts and figures produced by Tony Blair’s favourite pollster, Philip Gould. Shoppers trust supermarkets more than teachers, said Gould, and 65% trust their local grocer more than any political party.

Carrotcam and Cowcam are just the start: “The ambition is to reach a point where customers can trace the journey of every Asda product: from farm to fork or warehouse to wardrobe,” said Bond.

Bond has labelled his new way of doing business as “democratic consumerism” and compared it to President Obama’s politics – “offering openness, transparency, collaboration and dialogue”.

So if there is to be no “behind the scenes”, might we soon be seeing inside battery chicken sheds or at board meetings – a cluckcam and fatcatcam?What about some live footage from an abattoir, a Bangladesh T-shirt factory or an angry price negotiation between an Asda buyer and a supplier? “If that is what customers want, we will really have to consider it seriously,” he said, looking just a little concerned.

What about making his own salary or expenses transparent? “If a whole pile of requests come in to see my expenses, then bring it on”, said the Asda man. But no, he wouldn’t be baring all today.

He also unveiled plans for a “truly transparent” store, in South Wales “where glass walls will replace brick walls, giving a unique window into areas normally out of view”. Like the staff canteen, presumably, maybe the cloakrooms.

He will also be offering cash incentives to shoppers who can come up with money-saving ideas for Asda – 5% of the saving. But only for the first year. Suggestions that cash could be saved by trimming Bond’s rumoured £1m salary will not count.

The Asda boss outlined plans to consult thousands of shoppers, online and in person, for their views on new products before they go in the stores. They should have plenty of time for this – according to Gould, housewives spend 47% of their leisure time online.

The Asda man’s big business plan attracted some withering assessments from rivals. Peter Marks, chief executive of the Co-op, said Asda appeared to be catching up at last: “It’s good to see others adopting the kind of approach which has been the hallmark of Co-operation for many generations. Andy Bond and his team at Asda are welcome to come and see how it’s done.”

A senior executive at another rival said: “It’s genius. Ask the customers what they think? I can’t think why no one has ever thought of that before.”