Comments on: Tackling Abusive Customers: Customer Service Training : Personal Attacks In Retail Sales

By: Eleanor Simpson

Eleanor Simpson — Wed, 28 Jul 2010 16:19:02 +0000

Sales Management is very essential in making your business succeed, every part of a business should be managed carefully.~*.

By: Brooke Young

Brooke Young — Sat, 03 Jul 2010 04:13:22 +0000

i seriously needed sales training to sharpen my skills in selling online products.”,:

By: Jayden Thomas

Jayden Thomas — Wed, 30 Jun 2010 17:23:25 +0000

sometimes Sales Management takes a lot of effort and skill.*’*

By: pligg.com

pligg.com — Mon, 12 Oct 2009 18:14:40 +0000

Tackling Abusive Customers: Customer Service Training : Personal Attacks In Retail Sales | Retail Guru…

Personal verbal attacks in store or on telephone happen quite often in retail with an irate customer not happy with the customer service resorting to verbal abuse or profanities….

By: ARM187STRONG

ARM187STRONG — Wed, 30 Sep 2009 23:40:36 +0000

i’m going to star working at “nco” and this is helping me for the position that i applay thanks…!!

By: nezpercenathan

nezpercenathan — Wed, 30 Sep 2009 22:44:35 +0000

I’ve worked for management before who insisted that you take the verbal abuse and profanity. They felt that was “part of your job”, incidentally, in N.C., you can also be fired for refusing to take verbal abuse from a customer, with no possible recourse against your employer. The only things you don’t have to take are physical assault, and the threat of physical violence.

By: warlocksv

warlocksv — Wed, 30 Sep 2009 22:26:31 +0000

too helpful !!!