Free Shipping Most Effective Holiday Promotion
A survey of e-commerce retailers released Thursday by Stamps.com found that free shipping is the most effective sales promotion heading in to the holiday season.
In Stamps.com’s latest survey on e-commerce shipping practices, 64% of respondents report that free shipping, with or without minimum spend, is the most effective promotion they can offer during the holiday season, and 53% will be offering free shipping on more products this year compared to last holiday season. More than half (52%) the survey respondents who use free shipping with minimum spend report their average order size increases by at least $4.
“In today’s economic climate, customers are extremely value conscious,” said Stamps.com president and CEO Ken McBride. “More and more e-commerce retailers are discovering that free shipping is good for their margins, so long as they have an efficient and affordable way to process and ship their orders.”
Free Shipping is used as a sales strategy
Of merchants offering free shipping with a minimum spend, 66% of respondents require an order value of $50 or higher, according to the survey. Free Shipping is a marketing tactic used primarily by online vendors and mail-order catalogs as a sales strategy to attract customers.
Twenty-nine percent of the respondents will offer free shipping on orders of any size, no minimum purchase required. The majority (82%) of e-commerce merchants expect to have international sales. For merchants using social media this holiday season, 54% plan to use the channel to drive sales.
Free Shipping day see’s 1000′s of merchants offering free shipping
Before the U.S. recession hit in 2007, the phrase “Free Shipping Day” didn’t exist in the national vocabulary. By Christmas Eve last year, it had earned a place alongside perennial heavyweights Black Friday and Cyber Monday. Not bad for an event built in under two weeks and, fittingly, gives procrastinators hope for yuletide savings.
Free-Shipping-Day® is a one-day, online-shopping event when thousands of merchants offer free shipping with delivery by Christmas Eve. Now in its fourth year, Free-Shipping-Day is set for Friday, December 16, 2011 – the tail-end of the holiday online shopping season – to again attract last-minute, end-of-the-workweek consumers. business goes by as much as 53% as customers wait to avail free shipping.
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